Contact Us

The best option for getting in touch is to give us a call and speak with our administration team who will answer your questions or put you through to a member of the team who can.

You can contact us by phone 03 5261 9037, SMS 0431 556 720 or via email at

We have offices in Torquay and Albury, however we spend most of our time out of the office with our clients. Should you need to visit the offices, please let us know.

We also really appreciate hearing your feedback directly as this assists us to improve our service and ensure that we’re meeting your expectations. You can open and complete our Complaints/Feedback form here.  If you wish to give us feedback, including advice that you or someone you support has been unhappy with the service, the client or their associated supports can speak with Brad Dent (WHR Allied Health Managing Director) on 0422 573 795, by email: or by mail: WHR Allied Health Feedback (PO Box 895, Torquay, VIC 3228).

All of our staff must understand and apply the NDIS Commission – Code of Conduct in their roles by ensuring our obligation to meet the NDIS Quality and Safeguard Commission requirements. If the client is a NDIS participant and is not satisfied with the response or does not want to talk to us directly, they can contact the NDIS Quality & Safeguard Commission by calling 1800 035 544. A complaint form may also be completed online

Should you need advice or assistance to resolve a complaint about our service and haven’t been happy with our response, you can access independent support from the Health Complaints Commissioner in Victoria or the Health Care Complaints Commission in NSW.

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